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General Terms

PRICES
All prices shown are in Euros, VAT included (10%), per person per night. Prices do not include the tourist tax.

CHECK-IN / CHECK-OUT
- All rooms and suites are available from 2 p.m. on day of arrival.
- You are asked to vacate your room by 10 a.m. on your departure day.
Late check-out until 4 p.m.: subject to availability and charged € 30,00 for rooms and € 60,00 for suites. Please ask the front desk.
BOOKING CONFIRMATION
Bookings are confirmed upon receipt of a deposit of 20% of total cost, to be paid by bank transfer or credit card.

CANCELLATION  POLICY
Classic, Classic Extra, Classic Laguna, Classic Laguna Extra, Classic Laguna Deluxe:
- The booking can be cancelled free of charge until 8 days before arrival (the deposit will be returned).
- If the booking is cancelled in the 8 days before arrival, the deposit will be withheld as cancellation fee.
Comfort Suite Standard, Comfort Suite, Comfort Suite Laguna, Superior Suite, Superior Suite Laguna, Panorama Suite, Panorama Suite Lido, Panorama Suite Laguna, Panorama Suite Pineta:
- The booking can be cancelled free of charge until 15 days before arrival (the deposit will be returned).
- If the booking is cancelled in the 15 days before arrival, the deposit will be withheld as cancellation fee.

In case of postponed arrival or advanced departure the total cost of the stay will be charged.

Specific cancellations policies may apply to special offers.

PAYMENT METHODS

The following payment methods are accepted: Bancomat, EC Card, Maestro, Visa, MasterCard, bank transfer, cash.

BANK ACCOUNT NUMBER
For all payments by bank transfer, please use the following bank account number:
Jesolopalace S.r.l.
Crédit Agricole Friuladria
Filiale di Jesolo Lido – Piazza Brescia
IBAN: IT 88 H 05336 36141 000046344805
BIC / SWIFT: BPPNIT2P317

PETS

Only small pets are accepted. Pets are not allowed to access the hotel common areas as well as the swimming pools. You are kindly asked to provide a blanket as well as a bed for your pets.